We dont charge an activation fee, when you are doing an activation or renewal of the services at the store they will set up your device, when they do so they swap your SIM card and your device, they set up your voice mail and email and they also give you a device tutorial, this is what costs $35 but since you are

Does TELUS waive activation fee?

Back in April, Telus debuted a new wireless connection fee at $30, while also eliminating their $20 SIM card fee. If you do your transaction online, the fee is waived. As for business customers, Telus says all activations “will incur the standard connection fee charge.”

What is TELUS activation fee?

Telus has announced an Activation Fee of $30 starting April 12. This fee includes the cost of the SIM - currently set at $20. The fee is waived if purchases and activations are completed online, rather than at a physical point of sale.